How to create/edit group contacts via the business portal

Requires admin access to the business portal 

 If group contacts are not showing up, make sure Group contacts are enabled under Features > Phone Services 

 What are Group Contacts? 

 Group contacts are contacts that multiple users on the system have access to. They will show up in the phone Directory on the handset, and their name will display on the Caller ID when you receive an incoming call from them. 

 Adding a contact 

 

 Log into the business portal using your admin account ( portal.globe2.net ) 

 Navigate to Site (at the top) > Features (on the left) > And search for Group Contacts 

 Click the Add Contact button 

 Enter the Name and Phone number and click save 

 

 Importing Contacts 

 You can also Import Contacts by Clicking the "Import Contacts" button. You will need to update a CSV file here with the correct format (see screenshot below)