How to record voice prompts for the phone system The phone system requires voice prompts or recordings to be in a WAV U-LAW format. You can easily record voice prompt messages using your smartphone. Instructions: Please download the relevant application from the below links, open the app and record your message. Please then send the recording to support@globe2.net and we can upload this for you. iOS: https://apps.apple.com/gb/app/broadsoft-recorder/id635802005   Android: https://play.google.com/store/apps/details?id=com.yydigital.broadsoft.recorder&hl=en_GB