# Webex Mobile User Guide

#### Getting Started:

**<span lang="EN-US" style="mso-ansi-language: EN-US;">Adding contacts:</span>**

1. <span lang="EN-US" style="mso-ansi-language: EN-US;">In Webex, select the phone icon <span style="mso-no-proof: yes;">![](https://docs.globe2.net/uploads/images/gallery/2025-01/embedded-image-prvwmcni.png)</span><span style="mso-spacerun: yes;"> </span>from the bottom menu and then click contacts at the top of the screen.</span>
2. <span lang="EN-US" style="mso-ansi-language: EN-US;">Next click the ‘add a contact’ button.</span>
3. Then, click ‘customise a new contact’ and then enter the relevant contact details.
4. Then click save -&gt; add.

**<span lang="EN-US" style="mso-ansi-language: EN-US;">Making calls</span>**

1. <span style="text-indent: -18pt;">In Webex, select the phone icon </span><span style="mso-no-proof: yes;">![](https://docs.globe2.net/uploads/images/gallery/2025-01/embedded-image-rjsbdivc.png)</span><span style="mso-spacerun: yes;"> </span><span style="text-indent: -18pt;">from the bottom menu.</span>
2. <span style="text-indent: -18pt;">From here, you can either select the then click on the dial icon </span><span style="mso-no-proof: yes;">![](https://docs.globe2.net/uploads/images/gallery/2025-01/embedded-image-hd5ms0xe.png)</span><span style="mso-spacerun: yes;"> </span><span style="text-indent: -18pt;">and dial a number or press contacts at the top of the screen to select a contact.</span>

<span lang="EN-US" style="mso-ansi-language: EN-US;">  
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**<span lang="EN-US" style="mso-ansi-language: EN-US;">Transferring calls</span>**

1. <span style="text-indent: -18pt;">During a call, press the three dots </span><span style="mso-no-proof: yes;">![](https://docs.globe2.net/uploads/images/gallery/2025-01/embedded-image-d9fij5zp.png)</span><span style="mso-spacerun: yes;"> </span><span style="text-indent: -18pt;">and then click the transfer option.</span>
2. <span lang="EN-US" style="mso-ansi-language: EN-US;">A new pop-up will be shown. Dial the desired number or search for the contact and then press the consult now button / transfer now button to transfer the call.</span>

<span style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">a.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>**Consult Now:** Places the original call on hold, allowing you to speak with the recipient before completing the transfer. Once you have consulted with the recipient, you can then press the transfer button shown on screen to complete the transfer.

<span lang="EN-US" style="mso-bidi-font-family: Aptos; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-US;"><span style="mso-list: Ignore;">b.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>**Transfer Now:** Immediately transfers the call to the selected recipient without prior communication.