How to create/edit group contacts via the business portal
Requires admin access to the business portal
If group contacts are not showing up, make sure Group contacts are enabled under Features > Phone Services
Group contacts are contacts that multiple users on the system have access to. They will show up in the phone Directory.
Adding a contact
Log into the business portal using your admin account (portal.globe2.net)
Click the Add Contact button
Enter the Name and Phone number and click save
Importing Contacts
You can also Import Contacts by Clicking the "Import Contacts" button. You will need to update a CSV file here with the correct format (see screenshot below)