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Webex Download Instructions & Guides
Webex is a softphone application that will allow you to make or receive calls using an applicatio...
Contract Renewals
Any services not in contract (it may be that this was in contract, which has now terminated, or w...
Website running slow? How to get it running quickly
If your WordPress website is feeling sluggish, don’t worry—there are a few simple steps you can t...
Exporting Email Items to a PST in Outlook
Note: Exporting and importing a mailbox using a .pst file isn't supported in new Outlook at this ...
Accessing and download calls from the call recording portal
Voice recording must be enabled for this to be possible Who can access the call recording portal...
Call Barge In Guide (Public)
What is call barge in?: Call barge in allows users to barge in to talk to or listen in to anothe...
Pausing / Resuming Call Recording (Public)
Please note: this feature must be enabled by Globe2 before use. If enabled, individual users can...
How to block an email address (public)
Log in here -> http://globe2.edgepilot.com/ Navigate to the top left and Click the menu icon ...
User License Comparison
The below table only compares the user license features. The site features i.e hunt groups are th...
iCall Suite - Call Analytics
iCall Suite - Call Analytics provides a business with a web-based reporting package that allows t...
Getting Started with Keeper Password Manager (Public)
Welcome to Keeper Password Manager! This guide will walk you through setting up your account an...
Teams (Public)
Understanding Teams in Keeper What Are Teams in Keeper? Teams in Keeper are groups of users tha...
Roles (Public)
In Keeper, Roles are used to define permissions and security policies for users within an organiz...
The Quarantine Message Report
Introduction By default, we set-up all users to receive a daily email containing the Quarantine ...
Options for Handling a Departing Employee's Mailbox
When an Employee Leaves: What You Can Do If an employee has left, you have a few options regardi...
Adding an Exchange Email account to the iPhone default mail app
Open the settings app on your phone and find mail Click Mail accounts, then add account ...
Go Integrator and Click to Call Set-up
Prerequisite: you will need your application username or password. If you are not sure what this ...
Syncing a SharePoint Site To Your Computer
What you will need: A link to the relevant SharePoint site(s) by a Globe2 support member. You...
How To Sync Your Heimdal Agent
To get the latest updates to your Heimdal application and assigned policy. Instructions: Lo...
Webex Mobile User Guide
Getting Started: Adding contacts: In Webex, select the phone icon from the bottom menu and t...