Recently Updated Pages
Installing the Office 365 Applications
Visit https://portal.office.com/ in your Web Browser of Choice (Google Chrome, Safari, Firefox ...
Hosting Support : Getting the Most of Your Service
What happens when we are contacted? When we receive an email to support@globe2.net, this gener...
Updating Your Draytek Router Config (DSL routers)
Please only perform these actions if instructed by Globe2. 1. Connect to your router: Before y...
How to block calls to/from a specific number
You must be logged in as an administrator to make these changes Instructions: Login to the Bu...
How to record voice prompts for the phone system
The phone system requires voice prompts or recordings to be in a WAV U-LAW format. You can easily...
How to create/edit group contacts via the business portal
Requires admin access to the business portal If group contacts are not showing up, make sure Gro...
Webex Mobile User Guide
Getting Started: Adding contacts: In Webex, select the phone icon from the bottom menu and t...
VoIP Hardware Pricing (PUBLIC)
Prices exclude VAT Desk phones: Yealink T53 Yealink T53w Yealink T54W Yealink T57W ...
Accessing and download calls from the call recording portal
Voice recording must be enabled for this to be possible Who can access the call recording portal...
Pairing an additional Yealink Handset to the W70B
1. Put the W70B base into registration modePress and hold the paging / wireless button (the circu...
Email Threat Protection
Your Guide to Email Threat ProtectionKeeping Your Inbox Safer – Without Disrupting Your WorkOpenT...
Call Barge In Guide (Public)
What is call barge in?: Call barge in allows users to barge in to talk to or listen in to anothe...
Yealink Wifi Set-up
If you’ve ordered a WiFi-enabled Yealink phone from us, this quick-start guide will walk you thro...
What to Do If Your Email Has Been Hacked: A Practical Guide
Email is the digital front door to your business – and if it gets compromised, the consequences c...
Why aren't my changes showing for my website visitors?
You’ve made changes to your website—updated content, changed images, modified styles—but your vis...
Webex Download Instructions & Guides
Webex is a softphone application that will allow you to make or receive calls using an applicatio...
Contract Renewals
Any services not in contract (it may be that this was in contract, which has now terminated, or w...
Website running slow? How to get it running quickly
If your WordPress website is feeling sluggish, don’t worry—there are a few simple steps you can t...
Exporting Email Items to a PST in Outlook
Note: Exporting and importing a mailbox using a .pst file isn't supported in new Outlook at this ...
Pausing / Resuming Call Recording (Public)
Please note: this feature must be enabled by Globe2 before use. If enabled, individual users can...